Urban Airship System Status
Investigating - We are currently experiencing delays with processing Connect first open and tag change events. All other events are being processed normally.

Our engineering teams are currently working to resolve this issue. More information will be posted here as it is available.

If you have any additional questions or concerns, please contact Urban Airship Technical Support at https://support.urbanairship.com/
Jun 22, 09:36 PDT
Engage Operational
API ? Operational
Web Dashboard (go.urbanairship.com) ? Operational
Reports ? Operational
Message Center ? Operational
Automation ? Operational
Schedules Operational
Location ? Operational
Apple iOS (APNS) Delivery ? Operational
Google Android (GCM) Delivery ? Operational
Amazon (ADM) Delivery ? Operational
Microsoft Windows (WNS) Delivery ? Operational
Reach Operational
Dashboard ? Operational
API Operational
Connect Degraded Performance
Direct Connect ? Degraded Performance
Integrations Degraded Performance
Insight Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2017

No incidents reported today.

Jun 22, 2017
Completed - This evening's Insight schedule maintenance has concluded successfully.
All Urban Airship Insight services are now working as expected.
Jun 22, 16:19 PDT
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Jun 22, 16:00 PDT
Scheduled - We will be performing an upgrade to Insight on June 22nd, from 4:00pm to 4:30pm (11:00am to 11:30am UTC)

During this maintenance window, the Insight UI will be unavailable and will automatically be restored once the upgrade is finished. This maintenance impacts the Insight product only.

If you have any questions or problems, please do not hesitate to contact Technical Support at https://support.urbanairship.com.
Jun 16, 15:09 PDT
Resolved - This issue with the Named User API Listing endpoint has now been resolved.

We will add a post-mortem to this incident within 48 hours.

If you have any additional questions or concerns, please contact Urban Airship Technical Support at https://support.urbanairship.com/
Jun 22, 11:09 PDT
Investigating - We are currently experiencing an issue with the Named User API Listing endpoint. Intermittent 500 errors are being returned. If you experience an error, please retry your request.

All other Urban Airship services are working as expected.

Our engineering teams are currently working to resolve this issue. More information will be posted here as it is available.

If you have any additional questions or concerns, please contact Urban Airship Technical Support at https://support.urbanairship.com/
Jun 22, 10:42 PDT
Resolved - We have resolved the issue affecting the delivery of Message Center messages.

All Urban Airship services are now working as expected.

If you have any additional questions or concerns, please contact Urban Airship Technical Support at https://support.urbanairship.com/
Jun 22, 00:49 PDT
Investigating - We are currently experiencing an issue with sending Message Center messages. This issue may result in 500 errors when sending Message Center messages from the Dashboard or API.

Our engineering teams are currently working to resolve this issue. More information will be posted here as it is available.

If you have any additional questions or concerns, please contact Urban Airship Technical Support at https://support.urbanairship.com/
Jun 21, 23:43 PDT
Jun 20, 2017

No incidents reported.

Jun 19, 2017

No incidents reported.

Jun 18, 2017

No incidents reported.

Jun 17, 2017

No incidents reported.

Jun 16, 2017

No incidents reported.

Jun 15, 2017

No incidents reported.

Jun 14, 2017
Postmortem - Read details
Jun 20, 08:47 PDT
Resolved - We have resolved the incident resulting in Named User ID and Named User Tag changes being delayed.

All Urban Airship services are now working as expected.

We will add a post-mortem to this incident within 48 hours.
Jun 14, 21:17 PDT
Identified - We identified the source of an issue that is resulting in Named User ID and Named User Tag changes being delayed for more than one hour.

No other tag changes including device tags and non-Named User tag groups are impacted.

All other Urban Airship services are working as expected.

Our engineering teams are aware of this issue and are working to resolve as soon as possible.

If you have any additional questions or concerns please contact Urban Airship Technical Support at https://support.urbanairship.com/
Jun 14, 20:35 PDT
Jun 13, 2017

No incidents reported.

Jun 12, 2017
Postmortem - Read details
Jun 12, 11:50 PDT
Resolved - We have resolved the issue resulting in the Reach Web Dashboard being inaccessible.
Jun 12, 06:44 PDT
Investigating - We are currently investigating an issue with the Reach Dashboard not being accessible.

Our engineering teams are aware of this issue and are working to resolve it quickly. The Reach API is unaffected.

If you have any additional questions or concerns, please contact Urban Airship support at https://support.urbanairship.com/
Jun 12, 06:00 PDT
Jun 11, 2017

No incidents reported.

Jun 10, 2017

No incidents reported.

Jun 9, 2017

No incidents reported.