Between 6:21 PM Pacific 3 January and 11:38 AM Pacific 4th January, Reach customers and their end users may have experienced intermittent pass download failures. We identified and fixed a connectivity issue; service has been fully restored.
Posted 7 months ago. Feb 14, 2018 - 07:13 PST
The issue causing intermittent failures when installing or updating a Reach pass has been resolved.
Posted 9 months ago. Jan 04, 2018 - 12:12 PST
We are currently investigating an issue that can result in Reach users experiencing intermittent failures when installing or updating a Reach pass.
Our engineering teams are currently investigating this issue. More information will be posted here as it is available.