Identified - We are aware of an issue affecting a small percentage of customers. Currently, historical location data may not be available for some iOS users, resulting in location-based push notifications not arriving on those devices. We apologize for the inconvenience and are actively working to resolve this.
Jul 22, 19:41 PDT
Website (go.urbanairship.com)?
API?
Apple iOS Push Services?
Google Android Push Services?
Blackberry Push Services?
Microsoft Windows Push Services?
Rich Push and Rich App Pages Services?
Reports Services?
Wallet Studio Services
Past Incidents
Aug 2, 2014

No incidents reported today.

Aug 1, 2014

No incidents reported.

Jul 31, 2014

No incidents reported.

Jul 30, 2014

No incidents reported.

Jul 29, 2014

No incidents reported.

Jul 28, 2014

No incidents reported.

Jul 27, 2014

No incidents reported.

Jul 26, 2014

No incidents reported.

Jul 25, 2014

No incidents reported.

Jul 24, 2014
Resolved - The reported issue with pushes to tags not reaching their entire addressable audience has been resolved. All push services are now operating normally. Non-tagged pushes were not affected by this issue and continue to work as expected.
Jul 24, 15:05 PDT
Update - The reported issue with pushes to tags not reaching their entire addressable audience has been resolved. All push services are now operating normally. Non-tagged pushes were not affected by this issue and continue to work as expected.
Jul 24, 15:04 PDT
Identified - We have identified the source of the Tagged Push sending issue. We are working to resolve this incident as quickly as possible.
Jul 24, 14:09 PDT
Investigating - We are currently investigating an issue where some pushes to tags are not sending to the entire addressable audience. We are currently monitoring the issue and working toward a resolution.
Jul 24, 13:10 PDT
Resolved - The previous issue with Push to Local Time with Landing Pages has been resolved. All Landing Pages are appearing on devices as expected. All other Rich Push services are continuing to work as expected and were not effected by this issue.
Jul 24, 14:55 PDT
Update - We have identified the source of the using Push to Local Time with Landing Pages issue. We are working to resolve this incident as quickly as possible.
Jul 24, 14:14 PDT
Investigating - We are currently investigating an issue where Push to Local Time including a Landing Page results in Landing Pages not appearing correctly on the device. We are currently monitoring the issue and working toward resolution. All other Rich Push services are unaffected.
Jul 24, 13:48 PDT
From approximately 10:00 am Pacific Time to 10:40 Pacific Time, automated push messages were delayed. The messages were queued and have been delivered. No pushes were lost as a result of this issue.
Jul 24, 10:47 PDT
Jul 23, 2014
Resolved - The previous incident with Rich Push sending through the Dashboard and API has been cleared. All Rich Push services are now fully operational.
Jul 23, 14:46 PDT
Investigating - Rich Push services are returning elevated levels of 504 responses as well as returning errors when attempting to send through the Urban Airship dashboard. We are continuing to monitor the situation and will update as soon as we have more information.
Jul 23, 14:23 PDT
Resolved - The issue involving our rich notification service has been identified and resolved. Rich notifications are sending properly and our services are functioning normally.
Jul 23, 09:48 PDT
Investigating - We are currently investigating an issue with our rich notification services. We are working to resolve this issue as soon as possible.
Jul 23, 07:56 PDT
Jul 21, 2014

No incidents reported.

Jul 20, 2014

No incidents reported.

Jul 19, 2014
Resolved - We have identified the issue and took action to restore our Android GCM and Windows service. We will continue to monitor the resolution.
Jul 19, 07:56 PDT
Investigating - We are investigating an internal issue where Android GCM, Microsoft Windows 8 and Phone 8 Push alerts are not being sent from our service. We will continue to investigate and post status.
Jul 19, 07:38 PDT