Investigating - We are performing a migration of our reporting services in order to improve performance. During the migration period there will be delays in processing. As a result, send count reports for recently sent notifications may appear unexpectedly low.

This issue only impacts our reports; actual push delivery is not impacted and is working as expected. Our engineering team is aware of this reports processing delay and is working to resolve it as soon as possible.

All other Urban Airship services are working as expected.

If you have any questions or concerns, please contact Urban Airship support at https://support.urbanairship.com/
Jul 31, 17:38 PDT
Web Dashboard (go.urbanairship.com) ? Operational
APIs ? Operational
Automation Services ? Operational
Rich Push and Rich App Pages Services ? Operational
Location Services ? Operational
Reports Services ? Degraded Performance
Wallet Studio Services ? Operational
Apple iOS Push Services ? Operational
Google Android Push Services ? Operational
Amazon Push Services ? Operational
Blackberry Push Services ? Operational
Microsoft Windows Push Services ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Past Incidents
Sep 4, 2015

No incidents reported today.

Sep 3, 2015

No incidents reported.

Sep 2, 2015

No incidents reported.

Sep 1, 2015

No incidents reported.

Aug 31, 2015

No incidents reported.

Aug 30, 2015

No incidents reported.

Aug 29, 2015

No incidents reported.

Aug 28, 2015
We experienced an issue that caused slow connections and intermittent connection failures when attempting to connect to Urban Airship API endpoints and our web dashboard from about 02:00 to 03:00 UTC.

If you have any additional questions or conerns, please contact Urban Airship support at https://support.urbanairship.com
Aug 28, 20:34 PDT
Resolved - We've resolved the issue that was causing 50x error messages and our services are running normally. We apologize for the inconvenience during this production incident. If you have any questions about this issue, please contact us at https://support.urbanairship.com.
Aug 28, 15:01 PDT
Monitoring - The issue which was resulting in errors sending Push Notifications and Rich Message pages
through the Urban Airship API and Web Dashboard is now largely resolved. Activity on both the Web Dashboard and our API is working as expected at this time.

We are continuing to monitor this issue for any recurrence. Should you experience any errors, please retry your request.

If you have any additional questions or concerns, please contact Urban Airship support at https://support.urbanairship.com/
Aug 28, 08:45 PDT
Update - Our error rates are subsiding and API traffic is largely succeeding. If you do receive a 5xx error please retry your request. https://support.urbanairship.com/entries/78552185
Aug 28, 08:03 PDT
Update - We are currently experiencing errors with push notifications through the dashboard and API.

Our operations and engineering teams are looking in to the source of this issue and are working to resolve it as soon as possible. As soon as we have more information about this issue, we will update this message.

If you have any questions or concerns, please contact Urban Airship support at https://support.urbanairship.com/
Aug 28, 07:47 PDT
Investigating - We are currently experiencing an issue that is resulting in delays in Rich App Pages (Rich Push) that are causing occasional 500 errors when opening Rich App Page content.

Our operations and engineering teams are looking in to the source of this issue and are working to resolve it as soon as possible. As soon as we have more information about this issue, we will update this message.

If you have any questions or concerns, please contact Urban Airship support at https://support.urbanairship.com/
Aug 28, 06:57 PDT
Aug 27, 2015

No incidents reported.

Aug 26, 2015

No incidents reported.

Aug 25, 2015

No incidents reported.

Aug 24, 2015

No incidents reported.

Aug 23, 2015

No incidents reported.

Aug 22, 2015

No incidents reported.

Aug 21, 2015

No incidents reported.